Am I being chintzy?

[jondar]

I ordered an item from Ebay.  It was represented, in a very short description, as being brand new, never used, and in new condition.  I was charged three dollars postage more than it cost to ship.  The item needed extensive modification, it was "in the rough" and not described as such.  I replied to the seller that the item was definitely not as described and he replied very beligerently that I bought the item for much less than what it was worth.  He finally said to return the item which I did.  He credited PayPal with the selling price minus the shipping.  The best feedback I could have given him would be a neutral, so I decided to just let the feedback go un posted.  Now he wants me, thru Ebay, to cancel the transaction and I have to make a decision.  He has 100% + feedback.  I'm not complaining about the postage, I spend more than that on lottery tickets.  It's the principle of the thing.  He came out with three dollars profit and I came out with a seven dollar loss counting the return of the item.  Should I go ahead and cancel the contract and take the small loss or give him the feedback I feel he deserves?

[D&b antiques]

It was not what you' were told condition wise. I would report it as such.

[Dean Perdue]

Hi Jondar-

If the seller misrepresented a item and was belligerent I would not cancel the transaction.

As eBay always mentions, I would try to work with the seller to try to resolve any issues, but if he's/she's rude forget it.

If their rude (which it kind of sounds like that may be the issue) maybe feedback to reflect that is appropriate.

If I sell a item I want my buyer to be happy with their new purchase and if there was a difference of opinion on the condition I would refund purchase price and possibly the shipping cost if I could remotely see their point.

Sure doesn't pay to be arrogant and rude in the selling business especially when your reputation is on the line.Maybe we wouldn't be having this conversation if the seller was polite in the first place.

Like you said it's not the couple $ loss, but it's the point it wasn't as described in the first place and then being rude after his own error to top it off. I've never had to leave a negative feedback yet but I would if I was treated this way.

Your the one out the money and as I see it this guy loses nothing and gets to treat you like dirt.Why reward that by not leaving honest feedback.Potential customers deserve to see what their in for, as I'm sure you wished you could of seen beforehand.JMO
  

[jondar]

Yeah guys, thats kinda the way I see it also.  I've never made a profit on the postage on items I've sold and never will.  Dean, that's true what you said that if the seller had been polite we wouldn't be having this conversation.  What happened, I told him that I didn't have the skill or time to modify the item and he replied that I should have known that this would have to be done, and anyway he made a point to include the phrase, no returns.  He said about the excessive postage, "Well buddy, gas costs money."  Well, if the seller didn't have 100% + feedback I would just give him a neutral, but maybe for the time being I'll just tell Ebay that I reject cancelling the contract.  Thanks for the opinions.

[regularjoe2]

Yes , sometimes it's better to light a candle than curse the darkness .....

I try and be careful about the candle , though .

Perhaps it would eliminate the extra 'sellers'carrying charge' overhead problem , if the seller would jack the price at the point-of-sale , rather that at the shipping end ?

Perhaps you could have disputed the extra fees , prior to paying for the item ?

Bottom line - if it was not 'as described' (reasonably , anyway) & you don't want it , you take a $3.00 hit + the return shipping work .

In my personal book , that would be a cheap lesson for me ; just sayin' ....

The real issue seems to be one of trust .