I wholeheartedly agree with everything you have said Mart,...up until last January,i had 100% feedback 1156 in total,both as a seller & a buyer...but more as a seller,..On the 18th of Dec 2011 i sold an rc model tank,for £187.56,+ £12 postage,the buyer paid within 2 days,via paypal,I had the model all packed up and know how to pack an item,i double boxed it, and sent it via a private courier,and i insured it for the full value,and i sent the buyer a tracking number,I got an email from the buyer on the 24th Dec,telling me that the model was damaged when he opened the box,I asked if there was any visible damage to the box,and if so,could he send me pictures,so that I could male a claim on the Insurance,
He told me yes the box was damaged, but he,d thrown it out,then told me he wanted a refund of £50, i refused and told him to send the model back and i would give him a full refund,On the 27th Dec,he sent me a tracking number,and told me it had been posted that day,
On the 31st Dec, I checked the tracking number,and it said that the parcel had been delivered,...but it never came to my address,I phoned the carrier,and they said it had been delivered on the 30th,i asked them to what address,and the address that they gave me, was a different address from mine,...this address was 15 miles away from where i stayed,I sent an email to the buyer telling him he,d sent it to the wrong address,even although my address was logged with ebay,..3 days later his response was LOL,..then i got an email from Paypal, demanding that i pay them the full amount as they had refunded the money to the buyer,..for the next 2 weeks i got the run around from paypal, trying to contact them was a nightmare,i tried doing it via an email and kept getting put back to where i started, then when i did manage to send them an email, explaining that i had,nt received my model, they said, I must have as the buyer had sent me a valid tracking number,...eventually after numerous phone calls and emails, i was told by paypal,that they had checked all the info i sent,i.e. photo-copy of the delivery address that i got from the carrier,and that i would,nt have to pay anything,
my euphoria lasted for 1 day,
I then got an email saying they had found for the buyer, and i was owe them the full amount,..I told them that i,d see them in court,...On the17th Jan, they shut down my ebay account,and for the next 3 months i was on the phone, sent emails,got a lawyer,...then in July I got an email from paypal telling me the case was closed and i did,nt owe anything,,...then 2 days later, ,I got my model back, the guy to whom it had been sent,tracked me down,..when i opened the box, the model that i,d sent the buyer,..had been stripped of all the expensive bits,and it was basically just a shell,...this so called buyer had planned to rip me off from the outset,...and he,s still on ebay....but here in Scotland ,and no doubt elsewhere we have a saying..."there,s more than one way to skin a cat".....
