I have no doubt that when you bought this Stove Wendy,part of the appeal was that it had a 25 year warranty,...but now that its went tits up....this "reputable"company,that rewards its employees with you and all its other customers money....are telling you....to basically take a hike....companies who act like this make me seethe...and i,d be wanting to stick Mr Braziers arse....on a "Brazier"....
Avril and I had a situation a couple of years ago,...we were renting a small cottage,...whilst we looked for another house, and we had only been in it 6 months, when the sceptic tank blew its lid....and the shit went everywhere,I went to see the estate manager, to tell him the tank needed emptying....he told me we,d have to pay £156 to have it emptied.....I told him in no uncertain manner....that we would not be paying for it to be emptied, and i went on to tell him, that i,d send him an email with our request, and that if it was,nt emptied within one week....I,d be putting his Lord and Master ...."a real life Lord Dalhousie"..on the front page of a national newspaper,...as "the Landlord from Hell....
the tank was emptied 2 days later.....